5.09.2011

Six mandatory procedures in ISO 9001 Certification

1) Control of Documents Procedure:-
This is one of the “Mandatory Procedure” requires by the ISO 9001. Any documents required by the ISO 9001 system must be controlled. Documents include:

  • Internal documents (like Quality Policy, Quality Objective, Quality Manual, Quality Procedure, Work Instruction, BOM, Inspection Standard and etc)
  • External documents (like Law Book related to organization, Customer Drawing, Customer Specification Requirement and etc).
  • Records, in ISO 9001 system, Quality Records and Forms (like Inspection record, Production Record and etc) are a special type of document, and the control must follow the Clause 4.2.4 “Control of Records”
2) Control of Records Procedure:-
Records are generated to provide evidence of implementation, monitoring and control of Quality Management System processes. The control method must include:
  • To ensure identification of record, in common practice, we will assign a form number to identify it.
  • To ensure the storage methods able to prevent damage, lost and able to retrieved by other
  • To ensure the retention of records are identify clearly.
  • To ensure the disposition of records are identify clearly.
  • To ensure records are remain legible to other.

3) Internal Audit Procedure
Internal audits carried out at planned intervals to ensure the maintenance, improvement and integrity of QMS and its processes.

4) Control of Non-conforming Product Procedure
If any Nonconformity found during the internal audit, the management of the organization is responsible to ensure any necessary corrections and corrective actions are taken without undue delay to eliminate the nonconformities and their causes. This ensures that product which does not conform to product requirements is identified and controlled to prevent its unintended use or delivery.


5) Corrective Action Procedure
ISO 9001 requires organization to take action to eliminate the causes of nonconformities in order to prevent recurrence. The corrective actions taken must able to address the nonconforming root cause.
  • The organization must establish a procedure to define:
  • Reviewing the nonconformities including customer complaints
  • To determine the causes of the nonconformities
  • Determining and implementing necessary action needed to correct the nonconformities.
  • To review the action taken and effectiveness of the actions to ensure that nonconformities do not recur.
  • Record result of correction action

6 )Preventive action Procedure
ISO 9001 requires organization to take action to eliminate the causes of potential nonconformities in order to prevent their occurrence. The preventive actions taken must able to address the potential problems.
  • The organization must establish a procedure to define:
  • Reviewing the potential nonconformities and their causes
  • Determining and implementing necessary action needed to prevent occirrence of nonconformities.
  • To review the action taken and effectiveness of the actions.
  • Record result of preventive action

ISO9001 Certification That Make The Difference

Professional ISO9001 certification. is the only name, but you know what significance is there in getting a graduation on some field of study or another? How different is it from a diploma? Is it practical or better to have one? How does it help you get ahead in your career?

These are perhaps only some of the things you have been asking yourself concerning certifications. To start with, let us define what a graduation (or "qualification" as it is sometimes referred as) is.

What is it?

Similar to a diploma, a certification is a designation given to a person after completing a certain specified training or study. To have one indicates that you are qualified to perform a job.

Exactly what that job is depends on the type of qualification or designation you took up or have. For instance, a certified medical assistant has a qualification on medical assistance while a certified home inspector has qualification to conduct a professional home inspection. In any case, the certification indicates that you have a specific set of knowledge, skills, or abilities in the view of the certifying body.

Who gives Certification?

Professional ISO9001 certifications are usually given by professional bodies and corporations. In a way, it is similar to a license. The only difference is that while a license is required by law, certification is generally voluntary.

Note however that there are some institutions that refer to certification as licensure. Also, note that some designation bodies, as in the case of some business organizations, are directly related to the designation. For instance, a software firm may offer to certify individuals as competent to use its products. One example is this is the Microsoft certification, which the Microsoft Company offers to IT individuals.

How do you obtain one?

A person can become a certified professional after completing a set of training sessions and passing an exam. There is a difference, however, between a professional certification and a general designation. In the first, post-nominals are not usually granted. That is, you do not get that coveted "CE" suffix after your name like master is degree holders do (e.g. Jane Doe, MA). On the other hand, if what you have is a professional certification, then you may still get that post-nominal as an indication that you have completed training and are qualified to perform the job.

Is there a need to renew them?

As to renewability, there are two types of certifications those that may be renewed periodically and those that last a lifetime. Although it is more common in regard to licensure, sometimes as part or whole of the renewal of an individual is certification, the individual must show evidence of continual learning, or continual education.